The Master Switch

AT&T Is Asking Us To Trust Them

[reddit-me]Earlier this week, I noticed a bit of traffic hitting an old post of mine about AT&T’s unlikely sponsorship of libertarian ideologues as they attempt to stop net neutrality. (Unlikely given their history of constantly pleading for government intervention in their favor.) I followed the source to the AT&T’s forum but could find no link leading back to my rather critical post about AT&T.

So, today, I decided to check on what had happened. I didn’t see any easy way to contact the people posting or the moderators, so I posted myself asking if anyone knew what had happened. Tifa_Shines “answered” my question by censoring my link as “spam.”

Her message to me justifying her censorship said:

Links to material that contains political discussion and/or promotion of third party websites are violating the guidelines and will be removed.

And further that it is “inappropriate” and “unacceptable” to:

discuss[…] participant bans or other Moderator actions

I replied thanking her for “answering” my question — and that post was subsequently deleted. In my 5 minutes as a member of AT&T’s Community Forum, I discovered at least 2 rules:

Thou shalt not discuss the political activities AT&T engages in rather than providing decent service.
Thou shalt not discuss when AT&T censors you so as better to maintain the fiction of a ‘Community’ Forum.

Knowing that links AT&T, for whatever their reason, did not approve of were labeled “not relevant” and “spam,” I went back to the original page that was the source of traffic and found the offending, censored post — attempting to put AT&T’s bandwidth caps in the context of it’s efforts to fight net neutrality and their history of attacking every innovation from the Hush-A-Phone to the internet in their quest to create “the perfect system” without being distracted by that terrible thing called competition, and coincidentally, extracting the maximum profit from their customers.

In the scheme of things, the injustice of this censorship is rather small. AT&T is a private company and they can do whatever they want in a private forum that they run. Even the Westboro Baptist Church has rights.

But AT&T, by opposing net neutrality, is asking that we as a people trust them to not censor the internet.

They are asking for permission to change the structure of the internet by violating one of it’s foundational principles — net neutrality. (A principle that AT&T coincidentally opposed when government scientists were attempting to create the internet in the 1950s.)

They are asking that we trust them to not make websites that disagree with them slower and making those they approve of faster.

They are asking that we trust them as an ISP to provide access to content that criticizes them.

They are asking that we trust them not to quash the next disruptive technology that will use the internet in ways we haven’t yet thought of or that will be even better than the internet.

Their sordid history of pleading for special favors from the government to destroy any opponent or innovator (as detailed in many places, but most memorably and recently, in Tim Wu’s The Master Switch) — and their attempts to strangle the internet before it even existed — gives us little reason to trust them.

Their bankrolling of former libertarian economists and thinkers such as Adam D. Thierer (who before they sold out were vicious critics of AT&T) to lie about net neutrality gives us little reason to trust them.

AT&T’s attempts to game the political system with a “slush fund” sponsoring what former VP and Director of Communications, Dick Martin, called “so-called ‘grassroots’ organizations all over the place, astroturfing the countryside” give us little reason to trust them.

That various people AT&T has sponsored (including Grover Norquist) have now joined up with right wing religious fanatics to oppose net neutrality on the grounds that it will prevent the censorship of “obscenity and other objectionable content,” is yet another reason not to trust AT&T.

To summarize, AT&T is making the argument that they should be trusted as a steward of the internet and that the government should not allowed to protect one of the foundational principles of the internet that has made it a libertarian utopia of competition and free markets in the name of…libertarianism. Yet it’s history and current incarnation betray a culture of censorship and anti-competitive behavior that extends down to an Orwellian policing of it’s ‘Community’ Forum — labeling links it disagrees with as “Spam” and forbidding any discussion of it’s own censorship.

If it succeeds in overturning net neutrality, how much longer will it be before any website criticizing them is labeled as spam — just as a link to my blogpost criticizing them was? And how long before any attempt to discuss such labeling will be forbidden as against the user agreement you accept by getting your internet through AT&T?

Mad? Want to do something? Take a moment and email your Congressperson today to tell them how important net neutrality is to you.

[reddit-me]I’ve started Tim Wu’s The Master Switch, a history of information industries in America; and having read Ayn Rand’s fictional Atlas Shrugged earlier this year — I wonder what Rand would make of this history of industrial warfare.

One of the motifs of Wu’s history is a theme of Rand’s novel — the extreme lengths the rich and powerful will go to in order to quash a disruptive technology. In the novel, it was Rearden steel — a metal stronger, cheaper, and better in every way than ordinary steel; in Wu’s history, it is every technological innovation from the phone to FM radio to television to the internet. In both history and the novel, the established industry used corrupt scientific experts, intimidation of suppliers, government regulation, and the blocking of financing to prevent the disruptive technology from taking off.

Rand’s novel though divides the everyone into two categories: the productive who are proud, competitive, inventive individuals who make everything of worth; and the looters who are unproductive and seek to leach off of the productive using the government, religion, and pity.

Wu’s history reveals a rather different story. There is no figure in history to match the strong, creative, independent, self-made industrial magnate Dagny Taggart. There are few who resemble her brother, the weak, dependent, self-loathing James Taggart who adds nothing of worth to the business except to plead with the government to stop his competitors because their superiority is unfair,

Only rarely do the inventors become rich. More often, they are outmaneuvered by corporate titans who use every means at their disposal to win. When Edwin Armstrong invented FM radio in 1934, he had pioneered a technology that allowed for better sound quality and that could fit more stations in the same radio spectrum with less interference. David Sarnoff, a major figure in the AM radio industry, was able to prevent FM radio from gaining wide acceptance until the 1970s through a combination of public propaganda, lobbying to change obscure rules relating to radio spectrum usage, and control over the manufacturing of radio players. David Sarnoff managed a vast business empire; he was at the cutting edge of innovations in radio and television. He won not because he was weak and unproductive (as Rand’s villains are) — but because he was ruthless.

Rand’s many fans aren’t typically the creative inventors. They are the very businessmen who see moral justification for their wealth in her philosophy. But they, like the businessmen in Wu’s history, are distinguished not for their purity of motive or love of competition, but their willingness to use any means at their disposal to achieve the corporate empire they seek. Unlike the fictional heroes of Rand’s novel, they do not seek competition. They seek a final victory and end to the competition.

In the theories of Rand and many of her acolytes, capitalism is about competition. In practice, capitalism has about brute strength and force used in restraint of competition.

[Image by Ron Schott licensed under Creative Commons.]